Modern Docket, LLC

Privacy Policy

Last updated: 01/2025

Your privacy is important to Modern Docket, and we take seriously the responsibility of keeping sensitive information private. This policy explains how Modern Docket collects, uses, and shares consumer data.

This Privacy Policy is incorporated into Modern Docket’s Terms of Use and Legal Plan Contract, and therefore governs your use of Modern Docket’s services. By using Modern Docket’s services, you accept the terms of this Privacy Policy.

If you have questions or concerns, contact customercare@moderndocket.com. If you are a consumer with a disability and are having trouble accessing this Privacy Policy, you may request to receive it by emailing customercare@moderndocket.com.

What Data Modern Docket Collects

Listed below are the types of data Modern Docket may collect about consumers. The same data is not always collected on every consumer, but will depend on the type of interaction we have with that consumer, the type of product or service purchased, and what information Modern Docket customers choose to share.

Personal Data may include your first name, last name, home and billing addresses, age, date of birth, sex, email addresses, phone numbers, marital status, and spouse information, if applicable.

Financial Data may include debit card or credit card information and the related billing address. This information is used to process payments. Debit card and credit card transactions are processed through industry-standard secure technology by third-party payment processors, including Stripe, Inc.

Internet Data may include information about the device used to access our website or applications, browser settings, operating system, referring and exit pages, clickstream or traffic data, Internet Service Provider, IP address, geolocation, log files, and cookies.

Modern Docket does not seek to collect confidential attorney-client information for its own use. Users should avoid sending attorney-client privileged information to Modern Docket except through appropriate platform features or legal professionals authorized to receive it.

How Modern Docket Collects Data

Modern Docket collects data submitted by visitors and users of moderndocket.com and the Modern Docket platform, and technical information generated when someone uses the website or services.

When you visit moderndocket.com, your browser or device may provide Internet Data to Modern Docket. When you purchase a Legal Plan or other services through moderndocket.com, you may submit Personal Data and Financial Data.

In some areas of moderndocket.com, data is collected when visitors and users submit comments, questions, reviews, requests for more information, or similar communications.

How Modern Docket Uses Data it Collects

Providing Products and Services: Modern Docket uses data to respond to inquiries from potential customers and to provide service to new and existing customers.

Network Security: Modern Docket collects information to maintain appropriate security over computer networks and servers, and to detect fraud or suspicious activity.

Legal Requirements: Modern Docket may collect and use information to meet legal obligations, including responding to subpoenas or other lawful requests.

Marketing and Advertising: Modern Docket may use information in marketing and advertising campaigns directed to current and prospective customers.

Product Development: Modern Docket may use information to improve existing products and services and develop new products and services.

Website Analytics: Modern Docket may use information to analyze how visitors interact with the website, where visitors arrive from and exit to, and what types of consumers may be interested in Modern Docket products and services.

Operational Purposes: Modern Docket may use information to maintain its website and infrastructure, support training and quality assurance, conduct surveys or promotions, promote the Modern Docket brand, and manage service-provider and business-partner relationships.

Financial Reporting: Modern Docket may use information for internal budgets, projections, tax purposes, compensation calculations, investor reporting, and similar internal uses.

Merger or Acquisition: If Modern Docket is involved in a merger, acquisition, reorganization, sale of assets, bankruptcy, or insolvency event, consumer information may be sold, transferred, or shared in connection with that transaction or related due diligence.

Modern Docket may also use non-identifiable or aggregate data that cannot reasonably be linked to an individual consumer for additional purposes.

Who Modern Docket Shares Data With

Modern Docket does not sell Personal Data that identifies you except as described in this Privacy Policy or as required by law.

Modern Docket may share Personal Data with an attorney servicing a Legal Plan or service purchased through moderndocket.com, if one is involved.

Modern Docket may share data with service providers and contractors who help process payments, host systems, analyze website use, deliver documents, provide customer support, maintain security, or operate Modern Docket products and services.

When consumers leave reviews on moderndocket.com, through email surveys, or on other publicly available websites, Modern Docket may display those reviews on moderndocket.com. Testimonials may include a customer first name, product purchased, state of residence, and age range. To update or delete a testimonial, contact customercare@moderndocket.com.

moderndocket.com may include areas where users interact with each other. Information provided in those areas may be publicly available. Use caution before disclosing Personal Information in public or community areas. To request removal of information from community forums, contact customercare@moderndocket.com.

Aggregated or de-identified data may be shared or used by Modern Docket as permitted by law.

How Modern Docket Tracks Users

Cookies: Modern Docket may use standard cookies, third-party service-provider cookies, Google Analytics features, internally developed cookies, and tracking codes that allow Modern Docket to store a small piece of data on a visitor device.

Modern Docket may also use similar technologies, such as JavaScript or ETags, to analyze trends, administer the website, track users’ movements around the website, and gather demographic information about the user base as a whole.

You can remove persistent cookies by following directions provided in your browser help documentation. If you reject cookies, you may still use the site, but some areas may be limited.

Third-party tracking technologies, such as social media links or third-party content, are not controlled by Modern Docket. These third parties may use cookies, clear gifs, images, or scripts to manage content or collect information.

Modern Docket may maintain links to other websites, and other websites may maintain links to Modern Docket websites. This Privacy Policy applies only to moderndocket.com and Modern Docket services, not to third-party websites with separate privacy policies.

Partners and affiliates, including Google Analytics advertising features, may use cookies and web beacons to collect information about your activities on this and other websites to provide targeted advertising based on your interests.

How to Request or Delete Data

If you would like to request your data, or request that your data be destroyed, you may email customercare@moderndocket.com.

To verify a request, Modern Docket may ask for additional information to verify your identity, including a declaration under penalty of perjury, proof of residency, or redacted government-issued identification.

Upon a verified request, and subject to privacy interests of others and technical limitations, Modern Docket will provide information about whether it holds information related to you. At Modern Docket’s discretion, unless otherwise required by law, Modern Docket may correct or delete information upon a verified request.

In some circumstances, Modern Docket may be required by law to retain Personal Information or may need to retain Personal Information to continue providing a product or service to you or another customer.

Account Access and Communication Choices

User and Authorized Contact Access: Modern Docket may give you, or anyone listed as an authorized contact for your account, information about your order. This may include the nature and status of your order, information provided to process your order, payment information, and contact information.

Updating Account Information: You may review and update personal information and notification settings through your account profile where those account features are available.

Opting Out of Email: Modern Docket may send promotional emails and newsletters to consumers who have provided an email address or whose email addresses were obtained through other sources. You can opt out by using the unsubscribe link in an email or by emailing customercare@moderndocket.com.

Service-related or transactional communications are not promotional. Generally, you may not opt out of those communications except by terminating your account or service.

Opting Out of SMS/Text Messages: To stop receiving SMS or text messages from Modern Docket, reply STOP to a message or contact customercare@moderndocket.com.

Data Retention

At minimum, Modern Docket will retain information for as long as needed to provide services and as necessary to comply with legal obligations, resolve disputes, and enforce agreements.

When circumstances permit, Modern Docket will destroy personal and financial data relating to an account within five (5) business days after the account expires or is otherwise cancelled.

California Resident Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended, including rights to know, access, delete, correct, opt out of certain sale or sharing of personal information, limit certain uses of sensitive personal information, and not be discriminated against for exercising applicable rights.

You may submit a California privacy request by emailing customercare@moderndocket.com. Modern Docket may need to verify your identity before acting on certain requests.

Modern Docket will not discriminate against you for exercising applicable privacy rights.

How Modern Docket Stores Data

Modern Docket implements physical, electronic, and managerial procedures intended to safeguard and secure the information it collects. Credit card and Personal Information are transmitted using secure server technology, including TLS where applicable.

Documents may be delivered via UPS or similar delivery services, the United States Postal Service, or electronically, including through online storage platforms or email.

No data transmission is guaranteed to be 100% secure. Modern Docket cannot guarantee the security of information transmitted to or from the website or services. You provide information at your own risk.

If you believe your privacy has been breached, please contact Modern Docket immediately at customercare@moderndocket.com.

Questions about this policy

Please contact Modern Docket at customercare@moderndocket.com.

© 2025 Modern Docket, LLC. Updated 01/2025.